How do I keep my account secure?

To keep your account secure, you should never share your account with anyone. You should never give your password to anyone.

95% of all account 'hackings' are not true hackings. They occur because a player has given their password out to a 'friend,' who then takes advantage of that information. Players do this because the 'friend' has promised them in-game items or gold or Adventure Coins. We do not allow people to share, trade or give away accounts.

We have an entire help page that describes how an account can be hacked/compromised. This help page describes ways an account can be hacked/compromised. Giving out your password is the most common reason and also sharing your account. The rest of the reasons are much more rare, but can still occur.

We have a warning EVERY time you login to our game that states:

"Staff will never ask you for your password. If someone asks you for your password, report them for Griefing. NEVER give out your password, no
matter what."

You should make sure to use a password that is a minimum of eight characters long, that is alpha numeric, and case sensitive.

You should not use the 'save' functions on your username and password on a public computer. Use those only on your private computer.

It is best to not play on public computers. However, if you play on a public computer, please make sure to log out of the game completely when you are done. Close all the browsers on the computer that you were using, as well. This will prevent others from logging into your account.

Please note, verifiying your email to your account is another step you can take to help keep your account as secure as possible. If you verify your email, your email cannot be changed without your explicit authorization. If your email is changed, you have to click a link in the confirmation email you will receive that authorizes the change to occur. If you do not click that link, your email will not be changed and you can change your password in case it has been compromised. Here is our help page on how to verify your email:

http://www.aqworlds.com/help/aw-account-confirm.asp

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