Contacting Artix Entertainment LLC
Online
For Account, Payment, Technical and Game Help, please visit our Artix Support web site. The support site answers most questions, and has a help request form for contacting us directly.
Most help questions are answered the same or next business day, but it can take longer, due to unexpected high volume of requests, or during U.S. holidays.
By Phone
For Payment Issues Only,
If you would like to leave us a voicemail message, please call (813) 774-8493
Include your email address in your message so that we can find your account information, and contact you back by email.
If you have a failed/declined payment issue, please visit the Payments Section of our Help Pages.
By Mail
Artix Entertainment, LLCP.O. Box 2005
Land O' Lakes, Florida 34639